Warranty Registration
What is covered?
Workmanship or materials that are deemed faulty, providing the product has been used at all times in normal conditions, properly maintained and in accordance with the instructions. Any item returned will need to be brought to our warehouse at 48, Toh Guan Road East, 09-123 Enterprise Hub, Singapore 608576.
What is not covered?
Second hand product, modified or altered product, poorly maintained product (left outside), normal wear & tear (any damage, failure or loss caused by accident, misuse, neglect, abuse, theft, or failure to follow instructions or warning in owner's manual), wear and tear on grips, brakes and wheels (flat spots, worn down polyurethane etc.) improper or abnormal use: not following instructions, excessive load, transport damage ie airline or freight damage, cosmetic issues such as fading or scratches from normal wear, or any other cause not arising from defects in material and workmanship. Please note that this cover does not include any labour charges. Ask our technician if there are any costs to replace a spare part and decide if you would prefer to fit the spare part independently.