All items sold are non-refundable except for items with manufacturing defects. These will be replaced or refunded based on a case-by-case basis. The item must be in its packaging, unused, with all tags in place and Customer has to email us at: [email protected] within 7 days of purchase. The refund will be made upon verification of defect. In the event that the item you have purchased is discontinued or out of stock, we will refund you the money immediately. All items returned will need to be bought back to our warehouse at 102E Pasir Panjang Road, #07-02 Citilink Warehouse Complex, Singapore 118529